Claim procedures








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titreClaim procedures
date de publication21.10.2016
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typeDocumentos

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CLAIM PROCEDURES
Claim Procedures are included in each student enrolment package. All claims are to be sent to Johnson Fu Insurance Agency Inc. For eligible claims Johnson Fu Insurance Agency Inc. claim department will reimburse the claim within 7 days. Reimbursement cheque can be payable to the School or to the students.
In-Patient Services (Hospital Admission)
In the Event of hospitalization, you must call AIG Commercial Insurance Company of Canada immediately:

From Canada and U.S., call toll free 1-800-411-0118

From anywhere, call collect (416)-977-0504

Do not assume that someone will contact AIG Commercial Insurance Company of Canada on your behalf. It remains your responsibility to ensure that AIG Commercial Company of Canada has been contacted prior to receiving treatment or as soon as reasonably possible.

Out-Patient Services - Physician Account Record must be completed and signed by

Attending physician

  1. Students should go to the nearest clinic, medical centre, physician or hospital.

  2. Before leaving the medical service provider, the student should obtain a copy of the Physician’s medical report. (If any major tests or procedures are to be performed, the student should contact Johnson Fu Insurance Agency Inc. before proceeding.

  3. If the student has paid for the services up front, they must obtain a payment receipt for the visit and a pharmacy receipt for any prescription medications (there is no coverage for non-prescription or over-the-counter medications, and we do not reimburse the fee for the medical report if one is charged).

  4. Send in a signed & completed Claim Form, Consent Form, the physician’s report, original bill(s) and payment receipt(s) to Johnson Fu Insurance Agency Inc. If a prescription was filled, be sure to provide the original prescription pharmacy receipt that indicates the medication information and the prescription doctor’s information.


Out-Patient Direct Billing Services

  1. Students should use the direct billing Medical Network Provider List included in their enrolment package. Students should not pay up front when using this direct billing network.

  2. Students have to show their Insurance card and student’s ID card, and complete the designated direct billing claim form provided by the clinic where is visited.

  3. Before leaving the medical network service provider, students are advised to get copy of the direct billing claim form if prescription medication is required.

  4. Send copy of the direct billing claim form together with any original bill(s) including prescription pharmacy receipt to Johnson Fu Insurance Agency Inc.

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